“I saw one of the first previews for Hamilton here on December 9th 2017. It was beyond incredible. We were in the stalls about 3-4 rows from the back. The sound was great and we could see everything!
Our experience getting the tickets was a tad bit complicated. On the day I bought the tickets, my bank card was stolen. Thankfully i hadnt yet put my money in the bank so what I did was use my dads card to buy the tickets. However, my dad was not going to be travelling with me! I was pretty distraught so I got on the phone to ticket master who told me this was fine (it was not!!). So, anyways I had no issues buying the tickets and didn’t think about it until a few months later when I saw a tweet from a lady talking about how she bought the tickets for her daughter but her daughter was going to be travelling by herself just like I was. Ticketmaster stated that the card holder must be present on the day of the show. I was starting to freak out as I was only a week away from flying over from Ireland. Anyways, fast forward and hour and a half on the phone to ticketmaster and the lad on the phone was able to cancel the tickets and buy them again straight away with my own new bank card. That was all fine.
When I got to the door of the venue with my friend we arrived early to avoid delay and so we could get settled in our seats. It was already busy and so when I showed the security guard our email and booking confirmation and he told us that they weren’t working, I was ready to cry. He escorted us to the ticket booth and we were pretty much interrogated by the staff. fast forward a few drilling question later and the man at the office finally asked “did you have an issue when you first bought the tickets?” and of course I explained what happened and his exact words were “ohhhh, ok! that’s perfect because we were getting ready to kick you out!” I laughed and sighed with relief. The ticket guy printed us out our tickets, pointed the way to go and then we were off. We then met a steward who seemed more excited to see the show than we were. He was an absolute gem. We bought our programs off him and headed to our seats. ps the architecture in the main foyer is absolutely stunning
The museum opened in 1988.It tells the story of the regiments it represents, from the 17th century to the present day. The displays include many examples of different Guards uniforms, chronicling the evolving dress over time of the five regiments. There are also paintings, weapons, models, sculptures, and artefacts such as Mess Silver – all of which are aimed at explaining to the visitor the history of the regiments and what being a soldier in the Guards is all about.
I’m going to repeat what everyone else says about this place and that is that the seating is beyond uncomfortable. It really did feel like my knees were up on top of my chest. We were very lucky with who we were seated near. Everyone was just excited to finally see the show after such a long wait!
The show began and I cried and laughed and cried some more.
Then intermission came and I legged it to the toilet. When I was coming back I decided I would get a hoodie so I joined the line. It was very busy and the intermission warnings had started. I was about 2 people back when the show was going to start in one minute when a staff member came over to me and said she could get it to me right now so I wouldnt have to come back after the show. She asked me for the size and interrupted the cashier to get me the hoodie STAT ! The staff really do go above and beyond to make sure you have a pleasant experience. It wasn’t something she had to do but she did it anyways and it really did make a difference.
Anyways, flash forward to more crying and then the show ended and that was my whole experience of the theatre.
All in all a great place. Located directly opposite the tube station which was pure handy and only a few minutes walk from the hotel we stayed in. The staff really made a difference. The leg room is terrible and you’ll end up feeling like an old woman afterwards but it’s worth it.”