Feedback

Use this form to provide us with feedback on our website, clinicians, clinics, and Soprano ICE Platinum Laser Hair Removal solution. We truly value true and honest feedback as this helps us to learn from mistakes and excel at what we do.

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Personal Information

Name *

Would you be happy for someone to contact you to discuss your feedback (if neccesary)? *

We may wish to contact you to discuss your feedback with you, especially if it is negative or highlights room for improvement. We strongly value true and honest feedback as this is what helps us to excel in what we do.

Would you be willing to write a testimonial for display on our website? *

We may ask that some customers participate in writing a testimonial for publication on our website. Please let us know if this is something you would be interested in doing.

How may we contact you? *

Email
Phone
SMS
Letter

Landline Phone

Please provide a landline phone number for us to contact you on, if you don't have a landline number then feel free to leave this blank or enter a mobile number instead.

Mobile Phone

Please provide us with a mobile phone number to enable us to send SMS response to you.

Please provide an email address for us to contact you on.

Address

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Country

Please provide a residential address for us to write to.

Treatment

Please provide details of the treatment you received (if applicable).

Have you recieved treatment with us? *

Treatment Recieved

Please provide us with information about what treatment you received, for example: treatment type, treatment area, etc.

Date / Time

Date

Time

Please enter the date and time that you received treatment with us.

What would you like to provide feedback about? *

Clinician Feedback
Clinic Feedback
Website Feedback
Soprano ICE Platinum Feedback
Other

Clinician Feedback

Use this section to provide feedback on the clinician who treated you.

You did not select to provide feedback on clinician, click next to continue to the next section.

Clinician Name

Do you remember the name of the clinician who treated you?

Professionalism & Knowledge

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate the professionalism and knowledge of your clinician? (1 star for not very professional/knowledgeable, 5 stars for very professional/knowledgable)

Timing & Courtesy

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate the timing of your treatment and the courtesy of the clinician treating you? (1 star for not very good, 5 stars for excellent)

Language & Communication

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How would you rate the ease of language and communication with your clinician? (1 star for difficult to communicate, 5 stars for easy to communicate)

Anything else?

Use this section to provide additional feedback and/or recommendations.

Clinic Feedback

Use this section to provide feedback on our clinic.

You did not select to provide feedback on our clinic. Click next to continue to the next section.

Cleanliness

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate the cleanliness of the treatment room? (1 star for not very clean, 5 stars for very clean)

Comfort

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How would you rate the comfort of the treatment room? (1 star for not very comfortable, 5 stars for very comfortable)

Decor

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate the decor of the treatment room? (1 star for not very attractive, 5 stars for very attractive)

Size

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate the size of the treatment room? (1 star for very small, 5 stars for just right)

Location

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate the location of the clinic? (1 star for not very good, 5 stars for very good)

Anything else?

Use this section to provide additional feedback and/or recommendations.

Website Feedback

Use this section to provide feedback on our website.

You did not select to provide feedback on our website. Click next to continue to the next section.

Look and Aesthetics

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate the look and aesthetics of our website? (1 star for not very good, 5 stars for very good)

Ease of Use

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate the ease of use for our website? (1 star for not very easy, 5 stars for very easy)

Navigation

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate the navigation of our website? For example: Finding your way around, searching, menu system, etc. (1 star for not very easy, 5 stars for very easy)

Content & Information

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate the content and information provided on our website? (1 star for not much content/information, 5 stars for loads of content/information)

Anything else?

Use this section to provide additional feedback and/or recommendations.

Soprano ICE Platinum Feedback

Use this section to provide feedback on the Soprano ICE Platinum Laser Hair Removal solution that we used to provide your treatment.

You did not select to provide feedback on our technology. Click next to continue to the next section.

Hair Removal Effectiveness

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How effective has the Soprano ICE Platinum Laser Hair Removal solution been for you? (1 star for not very effective, 5 stars for very effective)

How many sessions have you attended so far?

Effective results in hair removal are not expected to start showing until at least three sessions into your treatment plan.

Painless Experience

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How pain free was your experience with the Soprano ICE Platinum Laser Hair Removal solution? (1 star for painful, 5 stars for painless)

Cold Sensation

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How was the cold sensation with the Soprano ICE Platinum Laser Hair Removal solution? (1 star for not very cold, 5 stars for very cold)

Side Effects (number experienced)

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate the number of side effects with the Soprano ICE Platinum Laser Hair Removal solution? (1 star for no side effects, 5 stars for lots of side effects)

Side Effects (intensity)

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

How would you rate the intensity of any side effects experienced? (1 star for not very intense, 5 stars for very intense)

Side Effects

Please provide a description of side effects that you experienced as a result of treatment with the Soprano ICE Platinum Laser Hair Removal solution.

Anything else?

Use this section to provide additional feedback and/or recommendations.

Form Submission

Finally, please complete the information below to submit your feedback.

Additional Feedback

Use this section to add any further information and/or comments before submitting your feedback to us.

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Comment

Personal Information

Treatment

Feedback

Clinician Feedback

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Clinic Feedback

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Website Feedback

You did not select to provide feedback on our website. Click next to continue to the next section.

Soprano ICE Platinum Feedback

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Form Submission

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